Real-time driver feedback for fleet leaders
Most drivers don't quit suddenly.
You can hear it weeks earlier.
Road Pact embeds a 15-30 second daily Burst from each driver inside the Platform Science workflow they already use. The dashboard turns those Bursts into a real-time read on what’s working, what’s frustrating, and which drivers may need attention.
Qualified fleets may be eligible for a 30-day pilot after the walkthrough.
15 sec daily driver touchpoint.
No new app. Runs in-cab.
THE PROBLEM
By the time a driver quits, you've already lost them.
Most fleets find out at the exit interview. The decision was made weeks before. Drivers were already telling them. No one was hearing it through the noise.
Surveys arrive too late.
Monthly engagement surveys produce lagging data with low response. By the time you see the dip, the driver is already gone.
Telematics shows what, not why.
A GPS trace tells you a load was delayed. It can’t tell you the driver is two weeks from handing in notice.
Manager intuition is inconsistent.
Your best managers catch this occasionally. Everyone else misses it. Retention should not depend on the quality of one relationship.
THE NUMBER THAT CHANGES THE CONVERSATION
56%
of drivers are actively looking for a new job.
Most don’t tell their manager. By the time notice is given, the decision was made weeks before. That’s up from 46.8% in spring 2025, the highest level since Conversion Interactive and PDA began tracking driver sentiment four years ago.
Source: Conversion Interactive Agency / Professional Driver Agency, Q4 2025 Driver Survey.
IT'S NOT A SURVEY
It lives in the workflow drivers are already in.
Drivers don’t sit down and fill out a form. At end of shift, on the Platform Science tablet they already use, Road Pact asks one thing: how was the shift? A thumbs up or thumbs down. An optional tap on what got in the way. The whole Burst takes 15-30 seconds, then they’re done.
HOW ROAD PACT WORKS
Capture. Surface. Act.
Three steps. One outcome. What drivers tell you gets to the person who can do something about it, while there’s still time.
Capture
A 15-30 second daily Burst at end of shift, inside the Platform Science workflow drivers already use. A thumbs up or down, optional friction tags. No separate app, no text survey, no email form.
Surface
The platform surfaces recurring frustration across each driver’s daily Bursts. Repeated dispatch friction, equipment issues, schedule volatility. Sustained patterns become alerts. A single bad day does not.
Act
A named manager, the person who already owns that driver relationship, hears about it first with full context. Which driver, what pattern, how long it’s been building. The relationship does the rest.
what managers do with the alert
Review the pattern
Open the Burst pattern with full context. Which driver, which friction tags, how long the pattern has been building.
Identify the root friction
Look at recent dispatch interactions, schedule data, equipment history. Find what is actually driving the pattern.
Conduct follow-up
A direct conversation with the driver, a route adjustment, a coordination with maintenance, or whichever operational action fits.
Monitor the change
Track over the following two to four weeks whether the operational pattern improves, holds steady, or continues to build.
the dashboard
Real-time fleet visibility, routed to a named manager.
Every signal updates the dashboard the moment a driver responds, not at the end of the month. At-risk drivers are surfaced by name. Patterns across a route, schedule, or terminal show up before anyone has said anything out loud.
- Quit-risk scores per driver, against their own baseline
- Friction heat maps across pay, schedule, ops, equipment
- Engagement trend and benchmark vs. industry attrition
- Recommendations with expected impact, ranked
what churn is costing you
$12,799 per departure.
Multiply by your turnover rate.
Most fleets are already paying for churn. The question is whether they’re paying to fix it or paying to backfill it. The calculator runs your numbers in real time.
MODELED · 650-DRIVER FLEET
Annual turnover rate
88%
Annual turnover cost
$7.3M
Road Pact cost
$15,600/yr
Retain 5% more
$371K saved
Retain 15% more
$1.1M saved
Modeled estimates from industry data. Actual outcomes vary.
the industry math
The cost of missing it.
$12,799
Average cost to replace one driver, including recruiting, onboarding, and operational disruption.
PDA / Conversion Interactive Agency, 2024
90%+
ATRI Operational Costs of Trucking, 2025 Update
~82,000
Active driver shortage, and growing. Replacing departures is harder and slower than it used to be.
American Trucking Associations, 2026 Workforce Report
a word on what this is
Retention is multifactorial. Road Pact is not a prediction engine.
Driver turnover rarely comes from a single event. Operational friction accumulates gradually through schedule instability, dispatcher conflict, home-time inconsistency, equipment frustration, and recurring issues that build over time. Road Pact helps managers intervene earlier. The platform makes the operational picture visible sooner. Managerial judgment still owns the call. Pay, lane assignments, and home time still matter. The decision to act remains with the people who own the driver relationship.
Hear what your drivers have been telling you.
A 30-minute walkthrough with our team. No new hardware. Available in the Platform Science Marketplace. Qualified fleets may be eligible for a 30-day pilot after the walkthrough.