why road pact
Everyone wants to keep drivers. Almost no one hears them in time.
The tools fleets use to fight turnover mostly do one of three things: survey drivers a few times a year, guess at risk from telematics, or pay people to call drivers by hand. Road Pact does what none of them do. It captures a real signal from every driver, every shift, inside the cab, and gets it to the person who can act while there’s still time.
a daily signal, not a survey
An annual survey tells you why drivers left. Road Pact tells you who's leaving.
Most retention programs run on periodic surveys: an onboarding questionnaire, an annual check-in, an exit interview, or a weekly pulse that drivers quietly stop answering. By the time a survey surfaces a problem, the decision to leave is usually already made.
Road Pact replaces the survey with a 15-second Burst at the end of every shift: a thumbs up or down, an optional tap on what got in the way, an optional comment. Fifteen seconds every day beats a ten-minute survey once a year that nobody finishes.
The problem with periodic surveys
- Response rates collapse by month three
- Lagging data, no read on today
- The driver is often gone before results land
- A survey nobody finishes tells you nothing
No new app. No new device. No login.
If it needs a download, drivers won't use it.
Some tools text a link to the driver’s personal phone. Others make drivers download a separate app and remember another login, and participation falls off the moment it has to compete with everything else on their phone.
Road Pact lives inside the Platform Science tablet drivers already use for dispatch. No app to install, no device to carry, no password to forget. If a driver can read a dispatch message, they’re already using Road Pact.
Where adoption is won or lost
15 seconds
inside the workflow drivers are already in. The tool that asks the least of a driver is the one that actually gets a response, every shift, not just the first week.
Measured against their own normal
Fleet averages hide the one driver about to quit.
Benchmark dashboards tell you how your fleet stacks up against the industry. Anonymous feedback tools can’t tell you who said what. And predictive models built on telematics never actually ask the driver how they feel. They infer risk from miles and violations, after the behavior has already changed.
Road Pact measures every driver against their own baseline, so a driver who’s quietly disengaging stands out weeks before they start job-hunting.
The detection window
Week 13
Where most fleets find out, at the exit interview. The cost is already locked in.
Week 5
Where Road Pact is built to surface the pattern, while there’s still time to act.
It hears more than turnover risk
Most retention tools aren't even listening for this.
A driver in crisis rarely fills out a survey about it. Road Pact’s AI reads the sentiment behind every response and flags language that points to self-harm or harm to others, routing it immediately to a designated safety team.
Surveys don’t catch it. Telematics can’t see it. A monthly phone call is unlikely to be timed for it. It’s the difference between a retention tool and a duty-of-care one, the kind of capability a fleet only appreciates the first time it matters.
Routed to a safety team
When a response signals a driver may be at risk, the alert doesn’t wait in a report. It goes to the people who can respond, immediately.
A capability no survey platform, telematics system, or call service in this category is built to provide.
Every alert becomes an owned case
Feedback that sits in a dashboard changes nothing.
The hard part was never collecting feedback. It’s making sure someone acts on it. Tools that dump comments into a dashboard leave that to chance. Services that rely on a phone call hand it off manually and hope. Road Pact turns every alert into a case with a named owner, a clock, and an escalation path, so the driver who raised a flag actually hears back, and you can prove it happened.
How the approaches compare
Four ways to fight turnover. One that does all of it.
Most fleets end up using one of these. Here’s what each can and can’t do.
✓ built for it · — partial or inconsistent · ✕ not the model. Comparison describes common categories of retention tooling, not any specific product.
And it's live in days
No integration project. No IT ticket.
The heavier platforms in this space come with an integration timeline and a learning curve. Road Pact deploys through the mobile device management you already run, and the app reaches in-cab tablets the same way any approved fleet app does. Live in about two business days, no new hardware, no IT project. Available in the Platform Science Marketplace.
The best way to see the difference is to see your own drivers in it.
A 30-minute walkthrough with our team. We’ll show the daily Burst, the dashboard, and how Road Pact would surface what your current tools can’t. Qualified fleets may be eligible for a 30-day pilot afterward.